Business Coaching

Google used to have just two competitors...that number has grown.

Google reported just two competitors, Yahoo and Microsoft, in their 2008 10-K report. For 2009, however, their number of competitors grew to 10.

Facebook, Twitter and Yelp are listed as Google competitors, as well as specialty search engines like WebMD.

Google probably didn’t anticipate social networking sites or specialty/specific search engines being their competitor, but that’s a fact. As Google stated: “Our filing reflects the reality that we compete against a number of alternatives, including traditional search engines, e-commerce and specialty search sites, social networks, and other forms of online and offline advertising.”

Something like this that’s happening to Google is important to keep in mind for any business. As times change, new competitors in various niches can pop up…and your business should be prepared for anything.

In business coaching, business owners will hear often that they should always be prepared. If the recession didn’t teach it enough, it rings true; more competitors in seemingly different niches can come up, as is the situation for Google, or with technology advancements, what many businesses found during the recession.

To see if your business might benefit from a business coaching session, take our Business Health Check. A healthy business makes for a happier business owner.

When it comes to search engines, do you use the reliable standby Google, the newer Bing, or any of the other search engines out there (Yahoo!, Ask Jeeves, etc)?

Here’s something interesting that may sway some die-hard Google users to start using Bing: On New Year’s Eve, Times Square was evacuated when the bomb squad was called to investigate a suspicious van. Don’t worry – it was nothing. But what was interesting was what the two search engines turned up as people in the city were scrambling about for information.

Search engines pull up all sorts of websites depending on keywords, including results from Twitter and Facebook. Simply typing the generic “Times Square” into Google turned up news results that were two days old about New Year’s Eve events and preparations for the upcoming festivities. When typed into Bing, however, yielded real-time headlines from various news outlets like ABC and CNN, thus giving the scrambling Internet searchers information they were looking for.

Now, this isn’t to discredit Google at all. In fact, Google was showing real-time results, too..theirs were just hidden. Google’s real-time updates page under “show options” and then “updates” with any search, had all the good stuff; headlines, tweets, everything that described what was going on in real-time was on that page.

If Google just moved its real-time results to its main search page instead of hidden on another page, it’d not only be better for Google, but it’d be great for search engine users: less frustration because they find what they’re looking for.

Use this Google/Bing example to think in terms of your own business…is there anything that your company could improve upon and beat competitors to?

Everyone’s talking about how blogging can expand a business’ reach further. Most business owners over the age of 35 are skeptical.

Well, it won’t get you instant success, but truth is, a business that consistently updates its own blog with info about the company and issues in its industry are more well-known businesses because of it.

For example, Google has a blog where it writes from time to time about ideas and concepts the site is thinking about unveiling (the latest is something called “Living Stories“), updates to its browser, Google Chrome, complete with screen shots, warnings of scams using Google’s name…the list goes on and on. When you’re as big as Google and have a lot going on, there’s a lot to blog about. Not that they need the SEO rankings, but a blog does help with SEO, and make users’ experience better by providing how-tos and useful information.

Want a lesser known example than Google? Coudal Partners, an advertising agency in Chicago, has a blog on its home page. Some people might wonder why they’d have a blog linking to interesting yet random articles and discussing various issues on the company’s home page. But not only does it make them stand out, fresh content helps their SEO ranking and the variety of creative topics their employees blog about show they get creative inspiration from just about everywhere at any place in the world (a post of theirs links to “Subway Architecture“. Cool stuff. ).

If your business starts its own blog, not only is it a great social media tool that provides networking by way of commenting on other blogs, people commenting on yours and leaving links to your/their blogs, it can also spread the word about your company by doing the following:

Increasing your site’s SEO (if you don’t know what these three letters mean, they stand for “search engine optimization”): SEO is something that is hugely important to businesses. Whenever someone searches an online engine for a keyword relating to your business, you want your business to be at the top of the page. It can be used to gain search engine traffic for given keywords or search terms. Your blog offers the opportunity to promote your Web site for hundreds or even thousands of different keywords.

Search engines particularly like promoting blogs because they offer a large amount of content that is updated and added to on a regular basis.

Easy Access to Company News and Info: However, be careful you don’t blog in press release style – if a blog is all praise for the company, it doesn’t sound genuine. Blog about company news and info that is useful and interesting, just like Coudal Partners and Google. People would always rather read genuine, high-quality content instead of filler information, too.

Expanding your Reach: A blog is a great way to find new potential customers. Write about the niche your business caters to in the market, and anything interesting within that niche, and people looking for anything related to your business could find your blog in a search. Keep in mind that updating information on the blogs and blogging regularly can keep people coming back to your blog for information and could become customers, too. Regular content is imperative to the success of any blog. This content needs to be informative, accurate, and written in a way that will appeal to your visitors.

Creating Fun and Familiarity: Faceless corporate blogs aren’t that fun to read. Why? Besides being dry and boring, they also don’t feel very inviting. Going back to our point about high-quality content, familiarity is very important with content – if the reader can’t relate to it or feels it’s just a higher up writing from a press release, the reader won’t take it to heart. Keep this in mind, and make it work for your company by designating a person (not necessarily the CEO) or a team to do the blogging. If you read Google’s blog, you’ll see that even their posts have a bit of personality to them. It’s easy to do.

All in all, a blog on your company’s site might be worth looking in to – hey, it’s good enough for Google – and it may be the extra piece your company needs to separate it from the competition.